Clinical Associate

In accordance with the needs of the ages of the population served by KKI, the Clinical Associate of Spina Bifida is responsible for working directly with Clinicians to meet the needs of patients and family within the Spina Bifida Clinical Programs.

JOB RESPONSIBILITIES INCLUDE:
1.Assist clinicians and OPD Staff in the operational functioning of the clinic related activities to ensure optimal communication, customer satisfaction and patient flow. This assistance will be in compliance with all Institute, State and Federal policies, rules, laws and regulations.
2.Screen, channel and prioritize clinical related phone calls and correspondence according to Spina Bifida Clinic protocols and clinician requirements. Refer patient and family phone calls as appropriate to other KKI professionals including Nursing, Social Work and therapeutic disciplines.
3.Communicate Clinical phone messages to clinicians according to Spina Bifida Clinic protocols and clinician requirements.
4.Place follow up calls to patients and families. Document according to Spina Bifida Clinic protocols and clinician requirements.
5.Oversee scheduling of patient appointments in conjunction with the care center.
6.Work directly with clinicians and intake to review all new patient referrals.
7.Obtain lab results and perform cursory review of lab levels. Complete appropriate documentation. Discuss lab results with Clinicians per Neurology protocols. Communicate lab results to patient and families.
8.Work directly with clinicians to coordinate diagnostic testing including: MRI, EEG, and blood work.
9.Work directly with clinicians and support staff to grow the patient population served and increase patient show rate.
10.Attend, participate, and prepare for Spina Bifida clinical meetings such as clinical chart review in preparation for clinic and outpatient scheduling staff meetings.
11.Enter, maintain and track patient related data in clinical documentation repositories used to support clinicians and Institutional requirements.
12.Maintain and report statistics related to documented treatment of patients.


Job Requirements


EDUCATION:
•AA, AAS required (or equivalent number of relevant years experience in a clinical setting)
•Bachelor degree preferred

EXPERIENCE:
•2-3 years experience in medical office/clinic setting is preferred.