Clinic Service Coordinator

Clinic Service Coordinator
R-1970The University of Minnesota Physicians is seeking a full-time Clinic Service Coordinator to:
Maintain a high visibility position in the clinic.
Be responsible for the operation of both telephone and appointment management functions.Use strong customer service skills.
Promote the UMPhysicians philosophy of patient-centered care to meet the needs of the patients.Provide information, take messages, schedule appointments, collect co-pays and health information, and oversee the patient waiting area.Arrange any accommodation or interpreter services needed for the patient visit.
Please visit our web site to create a resume and submit an online application.www.umphysicians.comUMPhysicians provides
equal opportunity in all
aspects of employment
REQUIREMENTS
Ability to multi-task these functions on an ongoing basis and to follow all confidentiality laws and rules.
High School Diploma or G.E.D.
Some post-secondary education (Vocational/Technical or Associate Degree)preferred.Knowledge of medical terminology preferred.
One year of successful office, retail service or customer service experience.Preferred one to two years of clerical experience in a medical setting including appointment setting and customer service.
Excellent customer service and communication skills.Good telephone etiquette and telephone management skills.Ability to enter data efficiently and use computer screens effectively. Ability to learn new computer systems and workflow processes.Ability to multi-task on an ongoing basis.Good organization and prioritization skills.Good human relation and confidentiality skills.
Due to differences in scope of care, practice, or service across settings, the specific experience required for this position may vary.