Clerical Associate ( Sales Support )

This position is responsible for assisting customers over the phone and in the store. The duties for this position include, but are not limited to:

Answer phones, take messages and distribute, transfer phone calls

Assist customers at front counter with pick-ups, deliveries and accounts

Monitor and distribute incoming faxes and mail, enter contracts & forward to accounts receivables

Monitor and resolve all orders

Complete a variety of reports

Job Requirements

High school diploma/GED or in process of acquiring

Basic math skills

Some clerical work experience required

Excellent customer service skills

Excellent phone etiquette

Time management and organizational skills

Problem solving and decision making

Honesty/Integrity

Technical knowledge – computer competent and able to grasp intermediate computer concepts

Great Communication skills

Positive behavior/attitude

Retail hours

Follow-through

Attention to detail

Professional appearance

Self-leadership
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