Check in Rep 1

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Responsible for ensuring that all priorities and work pertaining to Work Order Check-In are completed in a timely and accurate manner.
Check-in work orders to activate services.

Process no-truck pool orders.
Ensure all customer payments are posted accurately and timely to the subscribers' accounts.
Ensure and validate the information contained on all work orders is accurate and completed in full.

Ensure and verify proper service levels for customers' accounts.
Verify equipment listed on customers' accounts.

Input any changes or upgrades as authorized by customers at time of check-in.

Audit all customer work orders for accuracy in products, billing and tasks performed.

Reconcile information in the billing system (Cable Data) with actual work orders as authorized by customers and at time of installation and noted on work orders by technician.

Confirm check or money order amount collected by installers to work orders and send to accounting

Debit and credit accounts for unreturned equipment

Log and refer installation (property) damages to the appropriate supervisors

Interact with customers and other departments regarding check in inquiries

Maintain filing system for all work orders and contractor cover sheets

Perform other related duties as assigned.
Punctual, regular, and consistent attendance.Qualifications
High school diploma or GED.

Strong analytical, written, communication and organizational skills

Strong PC skills including Microsoft Excel, Word

Knowledge of Cable Data billing systems a plus.

Ability to plan, prioritize and organize effectively

Punctual, regular, and consistent attendance.

Ability to work overtime as needed.Comcast is an Equal Employment Opportunity/Affirmative Action/Drug-free workplace employer.To submit a resume for this position, please click on the "Apply Now" button. Please reference I-CAREERBUILDER.COM as the source through which you learned of this position.Job Requirements
Please see Job Description
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