Catering Event Specialist - FT: MN - Minneapolis/Corporate Headq

Catering Event SpecialistOverview of Position:Partner with Catering Manager and Catering Senior Event Specialist to establish Design Cuisine as the premier on/off premise caterer by generating on/off premise sales and ensuring extraordinary customer service through comprehensive customer contact programs and highly organized event planning and execution.Provide leadership and training designed to produce and maintain high standards and superior performance and to provide a safe, efficient, professional and profitable operation.Key Accountabilities: Provide overall supervision for all event coordinators and all front of the house personnel in partnership with Catering Manager and Catering Senior Event Specialist Generate on/off premise sales by identifying and developing partnerships with both internal and external corporate and community organizations designed to provide sources of revenue and high image building event opportunities Ensure the timely follow-up of all customer inquiries Be constantly aware of current lifestyle and food trends Meet with clients to develop appropriate budgets and comprehensive proposals which parallel the unique client needs Sales and Operations - Organize and direct both pre-planning and on-site event supervision, week nights and weekends, relating to all front of the house operations in partnership with Catering Senior Event Specialist and Catering Manager Responsible for coordinating the content, quality and presentation of menus so as to meet client expectations and budget (this may be done jointly with the Executive Chef) Establish partnership with co-executives in catering team, Special Events, Marketing and private and corporate community leaders Responsible for training, supervision and development of Catering Coordinator(s) in partnership with Catering Manager and Catering Senior Event Specialist Responsible for training, supervision and development of all Catering Event Captains and all on-call servers in partnership with Catering Manager and Catering Senior Event Specialist Responsible for training, supervision and development of Catering Warehouse Coordinator in cooperation with Catering Manager and Catering Senior Event Specialist Responsible for final completion of all performance appraisals for front of the house team members in cooperation with Catering Manager and Catering Senior Event Specialist Prepare all on-call staff payroll sheets, time cards and check requests - to be reviewed by Catering Senior Event Specialist Assist in weekly event meetings with executive chef/sous chef and a minimum of one monthly staff meeting to address ongoing training needs, policy updates and company news in absence of Catering Manager and Catering Senior Event Specialist Ensure adherence of all staff to company policy and state/federal regulations regarding catering operations and liabilities, including but not limited to alcohol consumption Utilize all available food cost and payroll reports to ensure the achievement of monthly performance goals Approve purchase of all front of the house inventory items based on projected business and established par levels in absence of Catering Manager/Catering Senior Event Specialist Select and approve the purchase of all alcoholic beverages in absence of Catering Manager or Catering Senior Event Specialist Prepare the final documentation for all assigned events to include accurate event costs in a timely fashion and in accordance with sales audit and loss prevention guidelines Directly responsible for the coordination of all in-house Executive Level customer requests through the development of the order, preparation of the appropriate documentation for the kitchen staff and completion of billing forms as necessary to support administrative assistant, catering coordinator and catering manager Other duties, as assigned by supervisorSkills Summary: College degree/or equivalent experience Certification in sanitation and safe food practices Extensive previous food service/catering experience - minimum of 2 years preferred Proven track record of events sales, planning and execution Exceptional communication and interactive skills Flexibility to fast-paced environment, needs, demands and changes.Must work well under pressure Motivational and training capabilities and experience Analytical and organizational skills Working food/beverage knowledgeMacy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
REQUIREMENTS
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