CTI-DESIGN CENTER COORDINATOR

Purpose: Job Title:CTI-DESIGN CENTER COORDINATOR Company:The Home Depot Supply
Requisition #:39443
Job Function:Clerical/Administrative
Employment Status:Full-Time
Travel:0
Relocation:No

Job Description:
POSITION PURPOSE
Inform and assist customers with decisions on a variety of product and design selections. Assess customer needs and preferences to identify products that will meet customer expectations.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
Assess customer needs, preferences, and expectations regarding specific products.
Advise customer on interior design factors, such as space planning, layout, and color coordination.
Ensure that customer is informed of options available for product upgrades.
Provide complete product information detailing performance, durability, and maintenance of different types and grades of products.
Estimate material requirements and costs.
Accurately record product selections using established department procedures and practices.
Resolve customer problems and issues, as appropriate.
Other duties as assigned

NATURE AND SCOPE
Typically reports to Design Center Manager

ENVIRONMENTAL JOB REQUIREMENTS
MINIMUM QUALIFICATIONS

Must be eighteen years of age
Must pass the Drug Test
Must pass the Background Check
Must pass pre-employment tests if applicable
EDUCATION REQUIRED -

YEARS OF RELEVANT WORK EXPERIENCE - 2

CERTIFICATES/LICENSES -

PHYSICAL JOB REQUIREMENTS -

ADDITIONAL QUALIFICATIONS -

PREFERRED QUALIFICATIONS


KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Computer skills
Organization
Math skills
Attention to detail and accuracy
Estimating and projecting for budgeting
Interpersonal and communication skills
Teamwork