CS Clerk

MCEC
MID-CAROLINA ELECTRIC COOPERATIVE, INC.
Your Touchstone Energy Cooperative
CUSTOMER SERVICE CLERK
Electric distribution utility has immediate opening for a full-time (8 am - 5 pm Mon.-Fri.) Customer Service Clerk.
POSITION SUMMARY
Provides a variety of customer services including but not limited to written correspondence, telephone, and personal contact. Resolves customer account billing problems and generates related correspondence. Answers calls outside normal working hours (during holidays, weekends, and nights) when outages occur. Work location assignment will alternate between the Dutch Fork and Lexington offices.
Clerical duties include the following: entering customer account data on computer; maintaining and researching customer account files; and document imaging. Serves as alternate telephone operator/receptionist. Receives and processes payments from customers through the mail and in person. Enters information and maintains databases. Generates mailing lists.
POSITION REQUIREMENTS
Education: HS Diploma or Equivalent plus 1 year experience.
Areas of Experience:
Filing, data entry, researching and analyzing customer account files, receptionist/switchboard, and cashiering Experience using Microsoft Office programs: Excel and Word
Skills: 35 cwpm keyboard skill Good mathematical, auditing, analytical, and problem-solving skills Good oral and written communication skills with knowledge of proper telephone etiquette Business letter composition skills and knowledge of rules of grammar
Other: At least 18 years of age General residency requirement (within 5 miles of service lines) SC driver's license with maximum of 4 points
If interested in being considered as a candidate for this position, applications for employment will be accepted in person ONLY between the hours of 8:00 a.m. and 4:00 p.m. at:
Mid-Carolina Electric Cooperative, Inc.
Intersection I-20 & Road 204 (254 Longs Pond Road) Lexington, SC
Equal Opportunity Employer M/F/V/D
2328747-09

Source - The State
REQUIREMENTS
Please refer to the Job Description to view the requirements for this job