Block Clerk.Block/Arbitration.New Jersey

Job Summary:Reporting to the General Manager or designated manager, enter sale information including price, bid badge number and announcement in accordance with corporate guidelines to ensure efficient and accurate information is transferred from the auction block onto the appropriate paperwork. Perform all duties assigned by the General Manager or designated manager. Must know, practice and ensure that company policies and procedures and state or federal laws are followed at all times.Responsibilities and Duties:1.Provide prompt and courteous service:
A. Demonstrate friendliness and greet every person with whom they come in contact.
B. Maintain a professional appearance and work area consistent with the Handbook.2.Make sure customers receive prompt, efficient and courteous attention for all contacts and transactions.3.Be familiar with procedures for handling all aspects of customer complaints or disputes.4.Resolve any customer complaints in a friendly, courteous manner. Advise the General Manager or designated manager of all serious complaints or incidences.5.Enter the announcements, the sale of the car and the buyer information on the tickets; announce the year, make and sale price of each vehicle into a tape recorder or other device. Ensure accurate recording of sale price of vehicles.6.May obtain appropriate signatures from dealers and carry tickets between locations.7.Practice and promote teamwork at all times. Set a good personal example of attitude and performance.8.Maintain a good flow of communication with the all auction personnel.9.Monitor all working area conditions and equipment to ensure they are within corporate standards for cleanliness, proper maintenance and safety. Advise Facilities of all breakdown and maintenance needs immediately.10.Make sure all area conditions do not threaten employee or customer safety. Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incidents immediately to the General Manager or designated manager.Educational Requirements or Qualifications:High School Diploma or GED preferred. One (1) year of clerical experience with basic computer skills and data entry skills preferred.Physical Requirements:The physical activity requirements of the position are Light to Medium Physical Work. (Refer to Policy HR-200 for definitions)Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. (Refer to Policy HR-200 for definitions)Physical Working Condition:
This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, minor potential physical hazards, such as electrical, mechanical equipment and cleaning and pesticide chemicals; and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with car exhaust, internal and external service station/convenience food and petroleum dispensing operations.
REQUIREMENTS
See Above / gj-hh