Appointment Scheduler

THE COMPANY: MR. TUX FORMALWEAR
* Mr. Tux is one of the leading tuxedo rental and sales retailers in Boston, and the surrounding New England region.
* Mr. Tux has over 40 stores, in six states.
* Mr. Tux has a venerable 55 year history in New England, of which we are very proud.
* Mr. Tux has a strong tradition of giving back to the community through initiatives such as the high school scholarship program.
* Mr. Tux was recently acquired by Federated Department Store's Bridal Group, which also operates David's Bridal, After Hours Formalwear and Priscilla of Boston.POSITION OVERVIEW: APPOINTMENT SCHEDULER
* The appointment scheduler position is a part time customer service representative.
* An appointment scheduler contacts existing Mr. Tux customers to set and confirm appointments for tuxedo selection, confirmation of style selection and to confirm details of their wedding tuxedos.PRIMARY RESPONSIBILITIES:
* Call existing customers to set an appointment for selection of their tuxedo.
* Call customers to confirm their appointments.
* Call groomsmen who need to get measured for their tuxedo.
* Call existing customers to confirm the details of their wedding tuxedos.
* As assigned, performance of outreach duties (i.e. participation at bridal shows), to support in-store sales.
* THIS IS NOT A TELEMARKETING POSITION AND DOES NOT INCLUDE COLD CALLING.SKILLS AND ABILITIES NEEDED:
* Clear and pleasant telephone manners
* Ability to set/schedule appointments
* Ability to write legibly, maintain a calendar and complete the appointment book
* Demonstrated excellent interpersonal and communication skills
* Basic computer knowledge/skills
* Personally goal driven, self motivated and results orientedThe appointment scheduler position is a part time position, paid hourly, with flexible schedule including nights.
REQUIREMENTS
JOB REQUIREMENTS:
* Excellent interpersonal and communication skills
* Goal driven, self motivated and results oriented
* High school diploma or equivalent