Agent - Front Desk (Non-management)

Hotel/Resort: The Ritz-Carlton, Tysons Corner

DESCRIPTION OF POSITION / JOB REQUIREMENTS:
Interact with guests in a courteous and efficient manner, multi-task and problem solve. Excellent verbal and written English communications skills, second language a plus. Ability to project a positive attitude over the telephone. Spontaneous desire to assist others and provide excellent service. Computer skills required. Typing skills: minimum speed-20 wpm accurately. Good organizational and customer service skills. Ability to work independently and within a team. Flexible schedule. This brief job profile is to give a general idea of the job and in no way states or implies that these are the only duties to be performed by the employee in this position. In our employees, we look for a passion to anticipate and meet our guests’ needs and an insatiable desire to attain the highest levels of quality and cleanliness in all areas of the hotel.

BENEFITS:
The Ritz-Carlton is proud to offer a world class benefits package including: Company subsidized medical, prescription drug, dental and vision coverage; Company paid life insurance with the option to purchase supplemental coverage; Short and Long Term Disability coverage; Health Care and Family Care Spending Accounts; paid leave; discounted hotel accommodation and food & beverage.

Our benefits include:

Competitive Wages Promotions/Transfers Career Development Programs Two-Day Orientation On-The-Job Training Well-tailored uniforms NOTE: There may be local variations to the benefits listed above.
REQUIREMENTS
Please see Job Description