Administrative Manager Level 5---NY/NJ

Deloitte & Touche USA LLP is the U.S. member firm of Deloitte Touche Tohmatsu and services are provided by its subsidiaries, including Deloitte & Touche LLP, Deloitte Consulting LLP, Deloitte Financial Advisory Services LLP and Deloitte Tax LLP. Deloitte & Touche USA LLP’s subsidiaries are among the nation’s leading professional services firms, providing audit, tax, consulting, and financial advisory services through nearly 30,000 people in more than 80 cities. Known as employers of choice for innovative human resources programs, they are dedicated to helping their clients and people excel.Shared Services provides a wide variety of internal support services to our global firm and our people. Areas of opportunity include Human Resources, Information Technology, Marketing and Communications, Financial Support Services and more. As with all the functions within Deloitte, a core set of competencies is associated with each category. An overall understanding of value-added client service, the experience
to work in multifunctional teams, a strong business acumen and the instinct to think and act globally are essential for advancement within the firm. To learn more about opportunities, industries and service lines within this function, visit our regional web sites for information specific to the country where you will be working.
 
We are seeking an Administrative Manager for the Administrative Support Group in the Northeast Region.
 
In coordination with the Director of the Northeast Administrative Support Group (ASG); manage, develop, evaluate, propose, and implement overall operations of the ASG.  Take ownership for, and provide the highest level of service to our internal as well as our external clients.  Position may require travel to all Northeast locations.
 
Manage administrative activity relating to: Time and Expense reports, PTO and overtime management, manage LOA's.  Responsible for meeting client service charge for staff and temps expectations monthly, internal moves and
telephone changes, new hire/temp set-ups, and special projects.
 
Interact with Partners and other client service professionals to ensure excellent service is delivered and expectations are met.
 
Recruit qualified administrative candidates for open positions.
 
Conduct orientation for new hires and temporary staff.
 
Create and maintain budget for temporary personnel, overtime and other expenditures.
 
Update employee databases on a regular basis.
 
Supervise summer interns designated by ASG.
 
Conduct and deliver bi-annual evaluations for staff.
 
Establish and cultivate positive relationships with administrative staff and internal clients.
 
Work in conjunction with other administrative functions to meet the needs of our clients.
 
Consult with Human Resources regarding employee relations issues.
 
Coach and counsel staff on developmental needs.  Continually motivating your staff.
 
Ensure client satisfaction and Service First
concept is being implemented by your staff.
 
Encourage staff to attend Firm training classes.
 
Learn and understand responsibilities of other members of the management team.
 
Participate in manager specialty committees.
 
Act as back up for manager colleagues in their absence.
 
Determine and deliver compensation to staff.
 
Responsible for all operational functions relating to this position.
 
 
 College degree or equivalent experience.
 
At least 5-8 years related management experience necessary.
 
Proactive and service oriented.
 
Excellent written and verbal communication skills.
 
Proven ability to interact with all levels of personnel, both internally and externally.
 
Solid PC user.
 
Ability to handle stress even while under pressure.Deloitte & Touche USA LLP and its subsidiaries ("the Deloitte US Firms") are equal opportunity employers.Deloitte refers to one or more of Deloitte Touche
Tohmatsu, a Swiss Verein, its member firms and their respective subsidiaries and affiliates. As a Swiss Verein (association), neither Deloitte Touche Tohmatsu nor any of its member firms has any liability for each other’s acts or omissions. Each of the member firms is a separate and independent legal entity operating under the names “Deloitte,” “Deloitte & Touche,” “Deloitte Touche Tohmatsu,” or other related names. Services are provided by the member firms or their subsidiaries or affiliates and not by the Deloitte Touche Tohmatsu Verein.
Deloitte & Touche USA LLP is the U.S. member firm of Deloitte Touche Tohmatsu. In the U.S., services are provided by the subsidiaries of Deloitte & Touche USA LLP (Deloitte & Touche LLP, Deloitte Consulting LLP, Deloitte Financial Advisory Services LLP, Deloitte Tax LLP and their subsidiaries), and not by Deloitte & Touche USA LLP.
REQUIREMENTS
Please see Job Description