Administrative Clerk/Bus Driver/Car Detailer

Vanguard Car Rental USA Inc owns and operates National Car Rental and Alamo Rent A Car. Attracting and retaining the best employees is important to us. We offer competitive salaries, incentive programs, advancement opportunities and a full range of benefits.


Administrative Clerk


Summary:
Provide support for administrative tasks required in the respective city and/or regional office. Perform all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

Responsibilities:

Answer telephone, direct incoming calls and take messages accordingly.
Respond to all customer inquiries and calls.
Type reports and correspondence.
Receive, distribute and prepare mail.
Establish and maintain centralized files. This includes maintaining employee files, tracking vacation/sick time and time cards.
Provide support on special projects such as title registration, fleet maintenance, and turnback recording as required.
Order supplies and forms.
Prepare payroll for hourly employees including entering data into on-line time entry system and preparation of employee control documents (new hires, PAF's) as required.
Maintain copy and fax machines as required.
Make travel arrangements.
Distribute new employee orientation materials and assist with completion of paperwork.
Handle cash and prepare deposits.
Management reserves the right to change assigned duties as needed.

Requirements:
Minimum 1 year experience handling basic customer service and office administration functions in a fast-paced, dynamic environment.
Knowledge of efficient office procedures and how to operate standard office equipment.
Basic computer skills to include Word and Excel.
Must have good written and verbal communication skills

Shuttle Bus Driver

Summary:
Provide superior, friendly, efficient service during rental car process. Transport customers to and from the rental facility in a safe and timely manner. Establish and maintain clear communications with other bus operators and management team to ensure a consistent, superior level of customer service. Perform all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards.

Responsibilities:
Provide customer service including greeting and arrival statement. Identify level of service, determining airline drop-off, giving direction to exit and thanking customers.Provide safe, clean and comfortable transportation.Ensure that the bus is mechanically sound and that all required preventative and scheduled maintenance has been performed.Obey traffic regulations, use defensive driving skills and drive with seatbelts fastened.Assist passengers on and off the bus and help with luggage as needed.Operate radio in a professional manner using ten codes to keep base and other buses informed of traffic and location status.Inspect bus for damage and ensure that all equipment is in working order. Inform manager of any maintenance and/or safety hazards.Follow route and bus spacing as required by location busing standards.Additional duties as assigned by management.

Requirements:
High School Diploma or G.E.D. or an equivalent of education and work-related experience.Minimum of 1 year experience preferred.Valid driver's license and/or commercial driver's license required with clean MVR. License type dependent on location requirements.Must maintain a good driving record.Must have the ability to safely operate shuttle bus.Good customer service and communication skills required.Ability to comply with all uniform and appearance requirements.Requires some flexibility in working hours.

Service Agent/Car Detailer

Summary:
Prepare and service vehicles prior to rental includes; refueling, cleaning and washing, checking fluids and pressure levels of all vehicles. Perform all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

Responsibilities:
Inspect vehicle for unidentified body damage.
Inspect vehicles to ensure safety equipment is in working order; lights, tires, brakes, wipers, horn, seat belts, mirrors and back-up lights.
Clean all exterior and interior windows and mirrors and vacuum interior, floor, seats, ashtray and trunk.
Provide positive customer service, including greetings, assistance with luggage and personal belongings, where applicable. Place items found in vehicles in lost and found. Direct drivers to drop off locations as necessary.
Drive the vehicle from drop off point to service area; drive vehicle through car wash and to ready line as necessary.
Refuel the vehicle and log identification number with fuel needed and mileage.
Ensure that the key tag is properly marked with the correct VIN or Unit number and license plate number.
Maintain a clean and orderly work area and report any unsafe or hazardous conditions.
Complete the out-of-service tag and ensure the vehicle is moved to the maintenance area. Reasons for out-of-service may include the following: preventive maintenance, mechanical problems, expired date for safety check or registration, or body damage.
Identify and pull cars that are eligible for turnback.
Identify and pull the vehicles that are eligible for turnback, flagged for grounding or preventative maintenance and verify their movement to the proper lot location.
Management reserves the right to modify, change or delete duties assigned.

Requirements:
High School Diploma or G.E.D. or an equivalent combination of education and work related experience.
Minimum of 6-12 months experience handling similar responsibilities.
Must have valid driver’s license and maintain a good driving record.
Must be able to safely operate a variety of vehicles.
Must have strong communication skills; written and verbal.
Requires some flexibility in working hours.
REQUIREMENTS
High School Diploma or G.E.D. or an equivalent of education and work-related experience.Minimum of 1 year experience preferred.Valid driver's license and/or commercial driver's license required with clean MVR. Must maintain a good driving record.Good customer service and communication skills required.Ability to comply with all uniform and appearance requirements.Requires some flexibility in working hours.

If you are interested in this opportunity and meet the requirements of the position please apply in person at 3230 Loomis Rd, Hebron, KY Mon-Fri or email your resume with salary requirements to [Click here for email].

Vanguard Car Rental USA Inc. is an equal opportunity employer. We have a pre-employment background/drug testing program. We wish to thank all candidates, however, only qualified candidates will be contacted.