Admin Systems Analyst

DB Pension Systems Analyst working as part of the RFM Pension Administration Group, which is responsible for providing defined benefit administrative services to multiple RFM clients. Systems Analysts design, manage, and support DBCalc, a PC-based system used to calculate retirement benefits for corporate pension plans.

Specific Accountabilities
 Analyze plan requirements and code the required plan provisions into the DBCalc system
 Provide technical resource support to pension administration outsourcing teams and clients
 Assume responsibility for quality control of the client's pension calculation system
 Support other Hewitt Associates in the use of the DBCalc system
 Take ownership of specific system(s)  initial coding, testing, release, ongoing support, training of other associates
 Perform unit testing as the system is developed
 Monitor the ongoing DBCalc system, troubleshoot problems that arise, and identify ways to improve the efficiency of processing and the system
 Assist in the collection of client data
 Review participant/member data and clean it up if information is missing or inaccurate
 Broaden knowledge of Defined Benefit administration rules

Deliverables and Performance Measures
 Provide technical support for Defined Benefit administration client teams for multiple RFM clients.
 Individualized time goals for revenue, client and total time
 Quality assurance: Services provided are accurate and measures are put in place and followed to assure the highest quality
REQUIREMENTS
Education/ Certifications/ Work Experience Required
 Bachelors degree in a related discipline (e.g. computer science, math, statistics, finance, or other quantitative areas)
 Zero to three years relevant work experience
 Proficient with spreadsheets and databases (i.e. Excel and Access)
 Previous testing, coding and or other systems set up experience (preferred)
 Knowledge of Defined Benefit plans/administration (preferred)

Knowledge Base Preferred
Defined Benefits knowledge is preferred.

Technical Competencies/ Skills Required
 MS Excel
 MS Access
 VBA (desired)
 Testing Protocol

Competencies
 Numeracy, Programming and Computing Skills
 Knowledge Management
 Communication
 Personal Effectiveness, Adaptability & Professionalism
 Problem Solving & Decision Making
 Working with Others
 Creativity and Innovation


Hewitt Associates is a global outsourcing and consulting firm delivering a complete range of human capital management services to companies, including HR & Benefits Outsourcing, Payroll, Health Management, Retirement & Financial Management, and Talent & Organization Consulting.

Our associates have been instrumental in developing innovative solutions that have helped our clients become some of the most successful companies in the world. Today, our client roster includes more than half of Fortune 500 companies and more than a third of Fortune Global 500 companies.