Telephone Collectors

Bally Total Fitness is the largest, and only nationwide, commercial operator of fitness centers, with approximately four million members and over 420 facilities located in 29 states, Canada, Asia and the Caribbean. Operating under the popular brands Bally Total Fitness, Sports
Clubs of Canada, Pinnacle Fitness, Bally Sports Clubs, and Gorilla Sports, the company enjoys more than 150 million annual visits by members to its facilities.

Telephone CollectorsBally Total Fitness
...where careers take shape

Telephone Collectors
Are you a high-energy person with a passion for fitness? Do you like to motivate people to reach their fitness goals? Are you looking for a job with tremendous opportunity for advancement and earnings potential?

Bally Total Fitness has a great career opportunity for you.

Job Description
Bally Total Fitness is the largest, and only nationwide, commercial operator of fitness centers, with approximately four million members and nearly 400 facilities located in 29 states, Canada, Asia and the Caribbean. The company enjoys more than 150 million annual visits by members to its facilities.Bally Total Fitness
...where careers take shapeTelephone Collectors
We are proud to have an ethical work environment and consistently seek honest, loyal, enthusiastic, hard working and motivated professionals to start an exciting and fast paced career with the leader in the fitness industry. Are you sales and customer service oriented? Make these talents work for you with a company that promotes an ethical work environment.Job Description
Telephone collectors will contact members regarding past due accounts, collect on past due balances and answer any questions about their memberships, while upholding the highest level of customer service. All Federal, State and Local laws must be followed throughout the collections process, as well as the regulations of Bally Total Fitness, and all pertinent information must be recorded accurately.
Financial Service Representatives are paid an hourly rate in addition to a monthly bonus based on performance, with an average earning potential of $23-35K in the first year!
Bally Total Fitness offers a complete benefits package, including medical & dental coverage, vision plan, life insurance, tuition reimbursement, paid vacation and sick days, 401K plan and a free health club membership. Other unbeatable benefits include business casual environment, bonus/contest, employee activities/group events, rideshare incentives, and health & fitness product discounts and contests. Paid training is also provided.
Primary Responsibilities

Contact members regarding past due accounts.

Answer questions regarding memberships.

Uphold highest level of customer service.
Job Requirements
Job Qualifications

Excellent communication and customer service attitude a must.

Must be proficient with keyboard and 10-key.

Bilingual English/Spanish a plus

Must possess a High School Diploma or equivalent

Must be flexible with schedule. Call center hours are 5am-9pm M-F; 5am-2:30pm Sat/Sun. Weekend shifts are required.Contact Us:Fax resume to (562) 484-2446
Or email: