Senior Family Practice Manager

Senior Practice Manager General Summary: Under general supervision, manages clinical, business office and other administrative functions of an ambulatory site which may consist of a large practice (Six or more physicians and/or physician extenders) or multiple practices, and ancillary services.
Duties and Responsibilities:

The following are essential job accountabilities:
- Coordinates and integrates services within the department/service line/entity, with other departments/service lines/entities, and with the System's primary functions. Participates in the selection of outside services (if needed).

- Continuously assesses and improves the department/service line/entity/System's performance. Maintains appropriate quality control/assessment programs (if applicable).

- Acting as the ambulatory site coordinator, manages all on-site activities in such a way that promotes the satisfaction and welfare of the patients visiting the site.

The following are common expectations:

- Develops and prepares the annual budget for the practice(s). Responsible for monitoring expenditures at the facility, looking for cost containment opportunities by promoting efficient utilization of staff and services.

- Recommends staffing levels, selects and assigns staff, evaluates performance, evaluates/tests competencies (as applicable), provides orientation, training and continuing education of staff, and initiates or makes recommendations for personnel actions.

- Works cooperatively with ancillary service managers and provides input into laboratory and imaging staff performance reviews where applicable.

- Develops, establishes and implements goals, objectives, and policies and procedures for department/service line/entity operation, and which guide and support the provision of the department/service line/entity's services.

- Demonstrates a commitment to patient, visitor and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.

- Compiles data for and prepares regularly scheduled or special reports, analyses and statements.

- Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.

- Maintains professional growth and development.

- Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

The following are nonessential job accountabilities for ADA purposes:

- Recommends sufficient space and other resources required by the department/service line/entity.

- Performs other related duties as identified.Job Requirements
Qualifications:

Note:Other combinations of formal education, training and experience may be considered.

Minimum Education: Bachelor's Degree

Minimum Experience: 3 - 5 years

Physical Demands:
- Occasional prolonged standing/walking
- Occasionally lifts supplies/equipment

Working Conditions:
- May be exposed to infections and contagious diseases
- Subject to many interruptions
- Occasional pressure due to multiple calls and inquiries
- May be exposed to the risk of bloodborne diseases

Management Experience:
- Proven managerial skills
- Excellent human relations and oral/written communications skills

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.