SR. DIR. - ACCOUNT SERVICES

For over 107 years, Equifax has been a market leader in providing total information solutions to businesses and consumers. With a constant focus on product development, technology innovation and customer satisfaction, Equifax has grown its business to over $1.4 billion in annual revenue and 4400 employees in 12 countries.

Our products and services help companies minimize their financial risk and maximize growth opportunities, while enabling consumers to better protect and manage their financial health. Throughout its business, Equifax maintains an unwavering commitment to the highest standards of corporate ethics, data security, and information privacy.

The foundation of Equifax is its talented, dedicated employees. Our mission is to deliver world-class information solutions to businesses and consumers. We accomplish our goals by drawing upon the experience, energy and teamwork of our employees, who consistently drive success by anticipating change and executing with confidence and passion.

The result is a growing, dynamic, and fun place to work - a company where we work as many and we win as one. Equifax offers an excellent benefits package, including 401k, medical and dental coverage, tuition reimbursement programs, and much more!

Key Responsibilities




Establish strong productive relationships with existing contacts at each LOB at insurance client, and cultivate key relationships with their Sr. Management


Identify opportunities for expanded service delivery, develop compelling proposals for solution delivery, and mange process to signed SOW

Work Collaboratively with Account Director to clearly understand existing account status and to jointly manage solution upgrade implementation planning

Participate in expanding our solution offerings to insurance client (and more broadly Insurance Companies) by leveraging internal capabilities (i.e. analytics, connexus) and external partners (existing and new)

Coordinate activities to broader Equifax organization to ensure a unified, effective, and targeted strategy for account expansion.



REQUIREMENTS
Job Requirements




Bachelors Degree from 4-year college or university


5-10 years database marketing experience

Familiarity with distributed customer management systems (i.e. Siebel, SalesForce.com)

Working knowledge or relational databases

Knowledgeable about Campaign Management and Reporting tools such as: Unica, BRIO, smartFOCUS, etc.

Deep background in financial services, with strong understanding of distributes customer management challenges at Financial Services organizations, working knowledge of the portfolio of insurance products, and direct experience applying/managing customer management solutions

Demonstrated ability to uncover opportunities, develop compelling solutions, and drive to signed business

Strong communication skills-written and verbal.

Strong presentation skills required

Exceptional relationship skills with the ability to manage at Sr. Management level of a Fortune 500 Company.