Registered Client Associate - San Francisco, CA

Employee Type: Full-Time Language Requirements: English Relocation Provided: No Area of Interest: Client Associate/Sales Associate/Sales SupportBranch/Department: Private Client Group- San Francisco CATravel: 0Area of Interest: Client Associate/Sales Associate/Sales SupportJob Description:
Business Overview
RBC Dain Rauscher Corporation, a wholly owned subsidiary of Royal Bank of Canada (TSX, NYSE: RY), is the parent company of RBC Dain Rauscher Inc., the nation’s eighth largest full-service securities firm with approximately 1,800 financial consultants and 5,000 employees. Founded in 1909, RBC Dain Rauscher serves individual investors and correspondent clients throughout the United States, and capital markets clients in select U.S. and international markets. Our Private Client Group comprises the firm’s retail arm and accounts for the majority of its business. RBC Dain Correspondent Services provides clearing services for independent brokerage firms. In addition, the firm offers fixed income services to institutions, municipalities and non-profit organizations through its affiliated U.S. Global Debt Markets division, and institutional asset management through Voyageur Asset Management. These divisions work in partnership to share knowledge, create investment opportunities and provide all of our clients with exceptional service. The firm's headquarters is in Minneapolis, MN.Position Overview
Position Summary:
Provides administrative and operational support to one or more Financial Consultants and/or the Branch Director. Such responsibilities may include servicing clients, researching problems, processing account forms and related paperwork, maintaining appropriate account records, preparing client correspondence and entering unsolicited orders in client accounts. Can perform at a basic or fundamental level in all areas of accountability and function effectively in a fast-paced, professional environment. Possesses both a Series 7 and a Series 63 license.Major Job Accountabilities:
1. Service clients in a pleasant, professional manner and answer routine questions about their accounts. Provide clients with account information such as account balances, stock quotes and other account-related information.
2. Enter unsolicited trades in client accounts at the client’s request, generally in the FC’s absence.3. Ensure that all appropriate account documentation is obtained and maintained.
4. Continually maintain a professional rapport with clients.
5. Provide professional telephone support for assigned Financial Consultant(s).
6. Keep Financial Consultant(s) informed of all important information and activities related to their clients’ accounts and transactions.
7. Inform clients about missing paperwork and securities or funds due. Ensure compliance with branch, firm and compliance policies.
8. Coordinate and ensure timely mailing of client information (e.g. BETALink reports, research, etc.).
9. Compose and type letters or memos as requested in accordance with established policies and procedures.
10. Utilize company computer systems to service clients and assigned IEs.
11. Provide back-up support to other positions in the branch as necessary (e.g. Receptionist, Branch Associates, Client and/or Investment Associates).
12. Assist assigned Financial Consultants in organizing and implementing direct mail campaigns.
13. Possess a basic understanding of most product categories (e.g. stocks, bonds, mutual funds, options, etc.). Continue to enhance industry and product knowledge. Participate in client associate training conference calls.
14. Understand and adhere to all compliance policies and procedures. Watch for potential problems and alert respective Financial Consultant(s) and/or branch management as necessary.
15. Maintain a high level of confidentiality with respect to client, Financial Consultant, branch and company information.
16. Perform other duties as required which contribute to the overall effectiveness of the position, as well as to the branch as a whole.Job Requirements Please see Job Description