Purchasing Coordinator

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Radiologix is a radiology services company that manages and operates more than one hundred diagnostic imaging centers across the country. At Radiologix, we don't just consider our employees an important asset, we consider them our number one asset. We provide our patients not only outstanding service but also a wide variety of radiology services. To that end, we seek to hire only the very best and brightest professionals in the industry.

Job Summary :
Schedules exams for patients, performs pre-registration, faxes documents, handles customer service related requests, communicates preparations, handles call backs, coordinates legal records requests and performs various other clerical tasks. Coordinates patient visits.

Duties and Responsibilities:

Displays excellent communication skills and telephone etiquette.
Answers incoming calls courteous and professional-identifies self and company.
Properly transfers calls with an appropriate introduction.
Willingly places calls to referring physicians for patients expressing difficulty with scheduling.
Maintains self control when dealing with difficult patients and or situations.
Can identify patients who require special needs and show care and compassion.
Maintains good rapport with referring physicians, secretaries and clinical site staff.
Enters accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry.
Updates account information at the point of scheduling.
Can properly schedule procedures for all modalities scheduled by the Call Center.
Utilizes RIS filter screens to answer questions associated with insurance, procedures and preps.
Meets incoming call volume quota.
During peak times, make yourself available to reduce patient wait time.
Can pre-register, fax reports and request films.
REQUIREMENTS
Requirements (Knowledge, Skills & Abilities):

Proficiency with all basic office skills.

Education & Experience Requirements:

The above knowledge, skills and abilities may be demonstrated by a high school diploma or equivalent. Medical Terminology preferred.