Process Improvement Senior Analyst

Employment Type: Regular Full/Part Time: Full Time Division: IT Location: FIFTH THIRD CENTER, CINCINNATI, OHGENERAL FUNCTION:
Facilitate in the development of key process improvements. Participate in driving and managing key process improvement projects to successful implementation using Six Sigma, Lean Processing, Change Management and Team Building Concepts. Key projects include a customer focus look at revenue enhancement and expense reduction ideas that contribute significantly to the bottom line of Bancorp.ESSENTIAL DUTIES & RESPONSIBILITIES:
Serve as Facilitator in the development of Process Improvements affecting all lines of business and enabling function areas.

Develop and maintain working relationships with key personnel in each functional area.

Benchmark with other organizations to develop best practice opportunities.

Develop and share creative opportunities with key personnel in each functional area.

Conduct and assist with Action Work-outs across function areas.

Serve as Driver of key Process Improvements ensuring successful implementation across all lines of business and enabling function areas.

Influence and assist others to ensure successful implementation of process improvement ideas.

Use and educate others on Six Sigma, Lean Processing, Change Management and Team Building.

Develop metrics to drive successful implementation of process improvement initiative ideas.

Develop metrics to ensure that implemented improvement remains in control.
Serve as Manager of project implementation team ensuring successful implementation of key process improvement affecting all lines of business and enabling function areas.

Function as leader in defining project definition, scope and related procedures to ensure successful implementation.

Function as leader in developing detailed project plans, work assignments, target dates and other aspects of assigned projects.

Function as primary liaison between the line of business and enabling function areas throughout the project life cycle.

Develop strategic partnerships within each line of business and enabling functional area to develop a solid knowledge base of products, processes and related revenue streams.

Develop and enhance skills related to process improvement with an emphasis on delivery of quality service, efficiency from which the service was delivered and improvement of overall customer satisfaction.

Assume additional responsibilities as assigned.SUPERVISORY RESPONSIBILITIES:
Management of process improvement will likely include supervision of non-direct report analysts and managers assisting in project implementation.
Job RequirementsMINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Bachelor's degree in Business or comparable work experience.

5 years business experience

Knowledge of Six Sigma, Lean Processing, Change Management and Team Building

Six Sigma Black Belt preferred.

Advanced Microsoft Software skills, including Word, Excel, and PowerPoint. Experience with MiniTab, Visio, Access, Outlook, and Microsoft Project required.

Strong technical and analytical skills specializing in process improvement.

Strong knowledge in several application and processing systems.

Strong written and oral communication skills.

Strong presentation skills. E.O.E., M/F/D/V