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 Physician Billing - Patient Representative/Collector

Country: USA
Location: Phoenix AZ
Total applied: 40

Base Pay:N/A

Other Pay:
PAY RANGE: Pay varies, depending on experience.Employee Type:Full-Time Employee

Industry:Healthcare - Health Services Insurance

Manages Others:no
Physician Billing - Patient Representative/Collector

Associated Billing Services, Inc. is a newly expanded high-volume physician billing service. ABS provides billing services to over 200 physicians representing a wide range of specialties, such as, radiology, pathology, hospitalists, intensivists, gastroenterology, pediatric pulmonology, internal medicine, neurology, orthopedic surgery, general surgery and neuropsychology. ABS is seeking detail- oriented; computer literate individuals to work full time, Monday through Friday from 8:00 a.m. - 4:30 p.m.

The Patient Rep provides telephone customer service in a high volume
environment by responding to patient questions about an insurance company
“Explanation Of Benefits” (EOB); responding to billing questions or requests
for information; and managing the client’s Accounts Receivables by handling patient and insurance account follow-up.
Entry level positions are available as well as positions for those with prior
employment experience in physician and/or insurance billing.
Prior work experience with high volume of incoming and outgoing telephone calls
and providing related telephone customer service to patients and insurance
Prior work experience editing the patient account. Data entry work requires fast
and accurate alpha numeric computer data entry and 10-key operation.
Prior work experience with, and comprehension of, how to read an EOB and use
the EOB to verify whether the payment was correctly posted.
Telephone customer service experience responding to questions about an
insurance company “Explanation Of Benefits” (EOB); responding to billing
questions or requests for information; and handling patient and insurance
account follow-up.
Experience with accounts receivable research and aging reports.
Experience with the grievance process if payment is denied or is less than the
amount billed.

Experience with Microsoft Office Suite, including Excel.
Working knowledge of anatomy and physiology, and of medical terminology.
Working knowledge of ICD-9 and CPT-4 manuals to research/verify diagnosis
codes (ICD-9) and/or procedure codes (CPT-4).

Experience with Radiology, Orthopedic, Gastroenterology, or Peds Critical Care.
Fluent in multiple languages; specifically English and Spanish.

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