Operations Business Analyst

Insight is a leading IT solution provider of IT products and services. Insight offers over 200,000 brand-name IT products from leading manufacturers, such as HP, IBM, Intel, Cisco, Microsoft and more. Insight's comprehensive services offering assists customers with implementation and integration of the latest IT solutions organization-wide. Small and Medium Business (SMB), Enterprise customers and government and education customers can turn to one partner for hardware, software, peripheral, service and solution needs.

We are currently looking for a Operations Business Analyst, to join our team in Hanover Park, IL.

BASIC FUNCTION OF JOB
The OBA is responsible for the identification and development of business process changes and improvements for one or multiple business areas at Insight. This usually requires analysis of what is needed and development of functional and/or process requirements as well as the documentation, training, and testing, requisite changes. This person will consult with department and business counterparts to identify current operating procedures and to clarify program objectives. The incumbent will have knowledge of commonly used business and system concepts, practices, and procedures. The incumbent will rely on instructions, policy, and pre-established guidelines to perform the functions of the job and will work under immediate supervision.

The OBA must participate actively as a liaison and ambassador between the business community and the technical community. The incumbent should participate actively as an OBA team member by passing on business, process, and system expertise to other team members in a cooperative team environment.

The OBA should bring an understanding of business processes and business policy to the team as well as some background in SAP. The desire to continue personal education in related areas such as business and process improvement is important.

WORK PERFORMED
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1.Identify, analyze, and recommend business process changes and improvements in business areas at Insight.
2.Liaison between business community and business information systems.
3.Act as a conduit for alignment of business and technology goals and objectives.
4.Assist in forging a personalized working relationship between the various business units and IS by understanding the business needs and idiosyncrasies of each business unit.
5.Develop and refine skills of business team members in areas of SAP awareness and business analysis.
6.Pursue continuing education in the areas of business strategy, analysis and technology.
7.Communicate effectively and credibly with all organizational levels, with the specific ability to gain trust, draw out needs, creatively propose ideas, and discuss issues and concerns.
8.Understand the ever-changing business environment of Insight and the specifics of each functional business department.
9.Design and document business processes.
10.Follow and understand how requested changes will affect the various functional departments and functionality of other modules within SAP.
11.Develop and execute test scripts and plans (unit and integration)
12.Communicate status of change requests and other programs to business units
13.Pursue continuing professional education in the areas of business analysis, process improvement, and technical skills through course training, self-study, participation in professional organizations such as ASUG, etc.
14.Perform other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES
4 years of experience in specialty or related field. Ability to read, analyze, and interpret general business/ professional journals, technical procedures, or regulations. Ability to write reports and/or business correspondence. Ability to effectively present information and respond to questions from groups of managers, customers, other employees.

Ability to effectively present information to top management, public groups, and/or boards of directors. Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write using original or innovative techniques or style. Ability to make effective and/or persuasive presentations on controversial or complex topics to top management and/or boards of directors.

EDUCATIONAL REQUIREMENTS
Education and/or Experience:
High school diploma or general education degree (GED); or equivalent combination of education and experience. Bachelor's degree (B. A./B.S.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Any Other Certificates, Licenses, Registrations:
None

SUPERVISION
Position reports to:
Inventory Analyst Manager

Supervision Received:
Employee given resources and strategies, and they develop ways to accomplish given tasks.

TRAINING
Person Responsible for Training:
Supervisor


Specific Training Timeline and Requirements:
Must spend a minimum of one day performing each individual job in each department in the distribution center

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•Moderate to excessive noise (i.e. distribution center with conveyors, forklift traffic)
•Ability to work in a confined area
•Ability to sit at a computer terminal or the distribution center floor for an extended period of time
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach, stoop kneel to install computer equipment
•Light to moderate lifting is required
•Specific vision abilities required by this job include close vision requirements due to computer work.
For immediate consideration, please paste a copy of your cover letter, resume, and salary requirements through
http://www.insight.com/site/static/careers/jobapply.cfm?pos=Operations%20%20Business%20Analyst%20&BID=8&recruiter_email=skirkby%40insight%2Ecom

** Online applicants must fill out the company's standard application form. Those who only submit their résumés are not considered applicants**.

Insight is an equal opportunity employer and values diversity in its workforce. Insight is also a drug-free workplace and, where allowed by law, conditions offers of employment on satisfactory completion of a drug screen and passing of a background check. Insight does not accept resumes from headhunters and search firms which do not have a signed fee agreement with Insight and will not pay a referral fee for resumes from unapproved firms.

Equal Opportunity Employer M/F/D/V
REQUIREMENTS
See above.