OPERATIONS MANAGER

Operations Manager

All West Coachlines a Coach America company is seeking an Operations Manager in our Sacramento, CA office.

SUMMARY: Directly oversee and coordinate all aspects of the operations department to obtain optimum utilization of personnel, equipment, and facilities by performing the following duties personally or through subordinate supervisors.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Promote SAFETY AWARENESS and CUSTOMER SERVICE.

Oversee the dispatching of All West Coachlines coaches to insure compliance with all governmental regulations and Company policies.

Oversee the scheduling, operational forecasting and planning/analysis for the best utilization of assets to maximize safety, customer service and efficiency.

Work directly with the Charter and Tour departments to insure customer needs are being met or exceeded.

Audit drivers’ daily logs and charter orders to insure completeness, accuracy and legality. Learn and use the Keller Log Checker program.

Work directly with the Maintenance Manager to insure vehicles are available for dispatch while assisting him to be sure vehicles are available for needed services and/or repairs.

Direct the activities of the all Operations personnel including drivers & dispatchers.

Work directly with the General Manager and the Safety Manager to schedule quarterly driver meetings.

Work with the Safety Manager to promptly investigate all accidents. Serve on the Safety Committee along with the Safety Manager, Maintenance Manager and the General Manager.

Approve purchases and invoices for all operational materials and supplies.

Schedule vacations and leaves of absence for operations personnel. Verify payroll hours for dispatchers.

BENEFITS:

VACATION – Full time employees earn vacation at the following rates: One (1) week after one (1) year of continuous service.
Two (2) weeks after two (2) years of continuous service and each year thereafter.
Three (3) weeks after ten (10) years of continuous service and each year thereafter.
Four (4) weeks after twenty (20) years of continuous service and each year thereafter.

HOLIDAYS - Full time employees are eligible for seven (7) paid holidays each year as listed in the employee manual.

HEALTH INSURANCE – Employees are eligible to enroll in the company sponsored health plan after 90 days of continuous service.

401K PLAN – Full time employees are eligible to enroll in the company sponsored 401K Plan after 6 months of continuous service.

FIELD INCENTIVE PLAN - Department Managers participate in the Field Incentive (Bonus) Plan. The details of this confidential plan will be explained upon hiring.
REQUIREMENTS
CREDENTIALS NEEDED:Current CDL Class B with a P endorsementCurrent DOT Physical (yearly for CUSA)Certificate of Completion – Drug & Alcohol Supervisor TrainingCertificate of Completion – ADA Training for SupervisorsCertificate of Completion – DOT Hours of Service Class

Coach America is an EOE committed to employing a diverse workforce.

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