Loss Mitigation Specialist

The Loss Mitigation Specialist analyzes assigned Real Estate accounts to ascertain and initiate appropriate action, which may include collections, negotiating modifications, hardships, short sales, and deeds in lieu of initiating foreclosure actions. Examine and compare values on appraisals or broker price opinions and takes the necessary actions to ensure the values are consistent with location and types of properties, including appraisal claims against errors and omissions, which could include litigation. Analyze and compare title policies and searches to ascertain true position and makes corrections to ensure clear title. File title claims, which could include litigation. The incumbent evaluates and recruits vendors and attorneys.
Read and analyze legal documents, and takes appropriate action to protect the company’s interest, including summons and complaints, tax notices, sales notices, etc. Establish broker/agent networks to facilitate liquidating non-performing assets. Evaluate and recruit vendors and attorneys. Complete affidavits, certifications, interrogatories and depositions as required. Assist other functional units in high volume periods including dialer and manual collections, customer service, records processing etc., as assigned. Initiate the bill paying and reconciliation of invoices from various agencies, attorneys and other vendors as assigned. Ensure asset preservation, monitor agents in clean up, winterizing, minor repairs, re-key etc., within assigned accounts. Review and control all expenses related to the management of accounts within designated limits. Manage charge off within assignment. Examine schedules of debts on assigned accounts to ensure all possible avenues of recovery have been examined. Monitor agencies, attorneys and vendors to ensure quality and timeliness of assigned accounts. Negotiate and disposes of company assets, within assigned limits as directed. Attend court in legal actions as assigned.
Maintain awareness of all policies, procedures, and collection practices, laws, regulations and rulings governing Real Estate collections. Maintain accounts on the computer system. Provide technical advice and assistance to less experienced team members.Provide assistance to management in the training of new employees.
Adhere strictly to compliance and operational risk controls in accordance with HSBC and regulatory standards, policies and practices; report control weaknesses, compliance breaches and operational loss events. Complete other related duties as assigned and support the Company’s Diversity programs.

We are proud to be an EEO/AA employer. We value diversity and offer a quality workplace.




job Requirements



Bachelor’s Degree or equivalent

Minimum of four years collections experience

Real estate, paralegal, credit counseling, appraiser, underwriting experience is a plus

Ability to communicate professionally both in writing and orally to the standards commensurate with the legal profession HSBC Compensation
HSBC is a pay for performance company with policies and programs designed to ensure all employees receive fair and equitable compensation based on performance. Our compensation program is designed to attract, motivate, develop and retain the very best people.



HSBC Benefits
We are proud of our comprehensive flexible benefit program. Our program allows our employees to select the features that make the most sense for their individual and/or dependent(s) needs. Our benefit features include, but are not limited to; medical, prescription drug, dental, vision, life insurance, short and long term disability, retirement plans, stock option purchase plan, and a competitive time off program. / gj-hh