Finance & Operations Manager for Professional Services

Blackbaud is the world's leading provider of software and related services specifically tailored to meet the needs of nonprofit organizations. Publicly traded on NASDAQ under the symbol BLKB, Blackbaud is a successful, growing company with more than 25 years of experience and annual revenue in excess of $166 million. The company, led by chief executive officer (and former Microsoft® executive) Marc Chardon, offers an integrated suite of nonprofit management applications built with Microsoft® technology and delivered by our professional services team. Headquartered in Charleston, SC, Blackbaud has a team of more than 1,000 talented employees across its three global locations in positions ranging from product development, consulting, sales, and marketing to customer support, human resources, and finance.
When nonprofit organizations around the world need fundraising software and services, they turn to Blackbaud. As a result, the Blackbaud Professional Services Group has a great opportunity for an energetic, hard-working, results-oriented individual to contribute to our team as the Finance & Operations Manager. The primary responsibility of the Finance & Operations Manager is to handle day-to-day accounting/financial functions and increase the efficiency of the Professional Services Division by improving the data integrity of our time and expense system.
Responsibilities include:
Provide direct support to the Director, Finance & Operations, including but not limited to management of monthly allocations, accruals, revenue recognition, compiling monthly financial flash data and expense reclassifications
Manage a team of operations coordinators and financial analysts that support the Professional Services Division
Manage the monthly batch invoice process, including scheduling the batch run, troubleshooting issues, approving invoices and updating monthly exchange rates in the time and billing system (Changepoint)
Ensure data integrity within the Changepoint system through regular audits
Work with the Finance Department to resolve a range of customer issues regarding billing as it relates to Professional Services
Gather and analyze key data for management team
Monitor costs to ensure spending does not exceed plan, including review of expense reports and reconciliation of billable travel
Maintain the service operations procedures guide
Monitor controls and audit procedures that meet Sarbanes Oxley guidelines
Manage performance bonus plans including the creation of new plans and quarterly calculations of current plans
REQUIREMENTS
Blackbaud will consider candidates with the following experience:
A Bachelor’s degree in Accounting, Finance or a related field
Experience in data analysis or audits
4 5 years of proven success in a fast paced, challenging environment
Proven ability to prioritize and manage multiple tasks simultaneously
Strong organizational skills
Strong oral and written communications skills
Strong supervisory skills
Advanced Microsoft Excel skills required
Willing to propose ideas and solutions to upper management
About Blackbaud:
Blackbaud employees enjoy a business-casual dress code in a fast-paced professional work environment. The company’s fantastic state-of-the-art facility located on Daniel Island, in Charleston, SC, features a fully equipped fitness center, on-site cafeteria, ATM, dry cleaning, and shipping services. An outstanding benefits package including Medical, Dental and Vision insurance, 401(k) as well as vacation and sick time begins on the first day of employment!Charleston, SC is one of America’s best-kept secrets! Located right on the water with a rich history, Charleston boasts some of the best restaurants in the country, arts and culture, as well as amazing golf and recreation. It has also been voted America’s friendliest city for nine straight years!Blackbaud is the leading global provider of software and related services designed specifically for nonprofit organizations. More than 15,000 organizations - including the American Red Cross, Bowdoin College, the Chesapeake Bay Foundation, the Crohn's & Colitis Foundation of America, the Detroit Zoological Society, Episcopal High School, Help the Aged, the New York Philharmonic and United Way of America - use Blackbaud products and consulting services for fundraising, financial management, business intelligence and school administration. Blackbaud's solutions include The Raiser's Edge®, The Financial Edge™, The Education Edge™, The Patron Edge™, Blackbaud® NetCommunity™, The Information Edge™, WealthPoint™ and ProspectPoint™, as well as a wide range of consulting and educational services. Founded in 1981, Blackbaud is headquartered in Charleston, South Carolina, and has operations in Toronto, Ontario; Glasgow, Scotland; and Sydney, Australia.
Related Keywords:finance & operations, accounting, sarbanes oxley, financial analysis, manager