Finance Associate - HBS Customer Specialist - Cleveland, OH.

This is a newly created position that will work closely with branch and district teams to proactively address customer billing problems before they become collections issues, primarily through proactive customer invoice negotiation. Working with the local branch and district teams, the incumbent will ensure deadlines are met and work towards and achieve goals for Net Working Capital (WC)/Accounts Receivable (AR) and dispute prevention. This position is the primary contact interfacing between the Field and the Customer for the coordination of dispute prevention and resolution activities relating to accounts receivable issues.

 

This is a band 2 (non-exempt) role.  Local Candidates ONLY.  There is no relocation offered for this position.


Responsibilities:

Establish and maintain effective working customer relationships.

Work the customer relationship to optimize progress billings.  Lead the liaison between external customer and internal project managers to proactively manage the balance between accurate, timely billing and maximization of receipts.

Actively lead the reduction of accounts receivable. In the HBS business this includes both Unbilled Project and all Billed Receivables.

Participate in overall Net AR WC goal achievement

Lead resolution of disputes with assistance of Field Leaders and Finance Support.  Ensure team and individual goals on dispute reduction/resolution are achieved.

Manage and administer customer accounts including customer account reconciliations and some direction of application of unapplied credits/cash.

Identify and escalate defined uncollectible accounts

Act as control point for business AR specific policies and processes

Drive regular involvement of branch/district management in status of portfolio 

Act as a team member of the Customer Specialist Team

Actively Participate in Six Sigma Teams

Special Projects focusing on Clean up and/or Process Improvement as required

 

Job Requirements

Basic Qualifications:

 

High School Diploma

3 years experience in finance,  accounting or managing external customer relationships

3 years experience using Microsoft Excel and Word

 

Additional Qualifications:

 

Associates degree desired

5 years experience in finance or accounting function

Knowledge in working with database applications;  Oracle & SAP

Proficiency in Microsoft Word, Excel and Access

Understanding of, or the willingness to learn, financial accounting basics

Excellent communication skills both internally across distances and externally with customers

Understanding of Solutions & Service business complexity


Skills & Competencies:

Assertive

Conscientious

Customer-focused

Strong negotiating skills

Effective oral and written communication skills

Ability to work in a complex business structure

Ability to apply judgment in problem solving

Ability to ask probing questions to obtain necessary information

Ability to communicate effectively over distances

Ability to develop strong partnership/team building relationships

Time management, organization, and prioritization skills

Process-oriented

Proven record of meeting deadlines

 

If you are a dynamic, successful, driven professional, Honeywell is the company that will further your experience and career growth.  We offer a highly competitive salary, comprehensive benefits including, full Medical & Dental, 401k, Pension, Tuition reimbursement, etc.


To learn more about Honeywell and our other career opportunities, please visit our website at