Collections Account Representative

Job Summary
The Asset Management Account Executive provides excellent customer service while working closely with agencies, insurance carriers and sales representatives to manage and service loans for a portfolio of agents. The ideal candidate will investigate the delinquency issues and initiate appropriate actions to insure maximum collection results.Principle Duties & Responsibilities
•Manages and monitors the timely collection of all accounts in a specified region.
•Develops and maintains client relations through superior service.
•Investigates locations of return premiums to expedite the process.•Uses various means of communication to collect late payments.
•Spends approximately 70% of time on the phone.
•Handles miscellaneous projects as assigned by the manager.FIRST Insurance Funding as an Industry Leader
After thirteen years, FIRST is now the largest independent premium finance company in the country and one of the top four companies overall. Since 1998, FIRST has increased its volume from $500,000 to $2.6 billion in 2004. FIRST has succeeded because of its dedication to customers, its superior service and its reputation for innovation.
In 1997, FIRST merged with a group of community banks and formed Wintrust Financial Corporation (NASDAQ symbol: WTFC). With $4 billion in assets, Wintrust is one of the fastest growing financial services organizations in Illinois history!
Company Culture
FIRST Insurance Funding Corp. prides itself in its commitment to service. Not only do we provide excellent service to our customers, but we focus on serving our community and coworkers as well. With management’s “Open Door” policy, every employee has a voice. Everyone helps as FIRST continually improves processes and opens lines of communication.FIRST provides a relaxed, fun environment for its employees with many team-building events including monthly team lunches, softball in the summer, a company picnic in July, our annual holiday party, and many more!
No matter whom we’re serving… our customers, the community or each other… FIRST excels!
REQUIREMENTS
Job Requirements •Service-oriented mindset
•Outstanding interpersonal skills
•Excellent verbal and written communication skills
•Ability to work in a fast-paced environment
•Resourceful, well-organized and creative
•Ability to work under deadlines and put in extra hours if needed
•Accountable for accuracy and timeliness of work product
•Knowledge of Microsoft Word and Excel
•Ability to interpret financial data is desirable
•Commercial collections / insurance background
•College degree preferred
•2 years work experience preferredSend Resume
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Equal Opportunity Employer