Business Operations Associate

Purpose:
Business Operations Associate Job Description:
The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service, to external customers as well as corporate and field office employees. The BOA is proficient in the management and collection of customer accounts receivable. Qualities include: Building customer relationships, conflict resolution, professionalism, detail oriented, strong follow-up skills, multi-tasking skills, the ability to use independent judgment, ability to function in an open environment, and the ability to adapt to changes in the workplace.
Essential Functions of the Business Operations Associate:

- Management of customer accounts, including but not limited to invoicing, collections, PO tracking, customer service and working with client to resolve outstanding issues
- Making routine welcome and maintenance calls to clients
- Manage total accounts receivable with an Aging in excess of $3.5 M
- Support liaison for field offices and OSG with questions pertaining to those local/regional accounts on their aging including but not limited to client billing and payment policies and/or procedures, PeopleSoft issues, etc.
- Responsible for gathering the necessary data to assist Management with account specific decisions
- Auditing account specific reports to ensure accurate billing and client specific information

Qualifications:

- 1-2 years of relevant experience or college degree
- Strong organizational and analytical abilities
- Strong communication skills and work ethic
- Goal driven with problem solving skills
- Proficient in Microsoft Office (Excel and Word a must)
- Ability to work independently and as a team playerClassification:Direct HireCompensation:
30,000-32,000 + bonus YearPeople. Service. Performance. These values are the foundation of the culture at Allegis Group and our family of companies. Become part of a company that cherishes its people. We offer an excellent salary and benefits package...and a place where you can grow and excel. Allegis Group and its subsidiaries is an equal opportunity employer.
REQUIREMENTS
Required Qualifications:
Skills Requirements:
MICROSOFT WORD, MICROSOFT EXCEL