Branch Operations Manager

Are you interested in recruiting, selling and servicing the most complicated product inthe world?Pro Staff, one of the largest privately owned staffing companies, currently has anopening for a Branch Operations Manager! This is an exciting management positionwithin our Minneapolis Finance & Accounting office. Pro Staff continues torevolutionize the way companies do business, our foundation's core values remaintimeless - namely integrity, the appreciation of talent, and most importantly, a passionfor what we do!
Core fundamental expectations of this position are to effectively manage the staffingteam so that the end result for the operating unit is growing revenue, increasingmargins, managing expenses and delivering top-notch service to all three sets ofclients.
Responsibilities may include, but are not limited to the following: Internal AssociateManagement, Talent Management, Customer Order Management, Client Relations, andBusiness Development. This includes, leading by example with the company vision andanchors in mind when making business decisions. Training newly hired staffingassociates, communicating plans and activities with staffing team to ensure a "team"approach, providing performance feedback, conducting and attending branch meetings,assisting Talent Managers with interviewing and selection, investigating talentconcerns/complaints and follow-ups, receiving and processing customer job requests,establishing and negotiating appropriate bill rates, matching best-qualified employees tojob requests, coordinates and scheduling client service calls with the BusinessDevelopment Manager, responding to potential new clients' inquiries and questionsconcerning Pro Staff processes and procedures, conducting talent-marketing calls tosolicit new business from existing or potential clients, networking through candidates,professional organizations, or current clients to solicit new business from existing orpotential clients and assisting Managing Director with budget projections andsales/marketing goals.
To qualify for this position, the candidate should have 2-3 years management orsupervisory experience; a minimum of 3 years experience in staffing or relatedindustry, and 1-2 years experience in inside or outside sales. Communication skills areessential as this position works with people at all levels. In addition, handlingconfidential information and knowledge of federal and state employment laws is a keypart of this role. Strong problem-solving, decision-making, and employee relationsexperience is needed. We are looking for candidates that have the passion and beliefthat Pro Staff is known for.
Branch Operations Managers are rewarded with a competitive base salary and acommission plan with unlimited earning potential. Pro Staff offers an outstandingrewards & incentives package that not only includes the standard health and welfarebenefits of medical, dental, life, disability and comprehensive time-off but also aselection of other incentives to include a 401k plan that with competitive match, tuitionreimbursement and a fitness discount program.
At Pro Staff, we believe that when you love what you do, it shows. And, when youlove whom you work for, you can partner to create a successful relationship that willlast a lifetime. Pro Staff is an Equal Opportunity Employer and fosters a diversity drivenworkplace.Job Requirements
To qualify for this position, the candidate should have 2-3 years management orsupervisory experience; a minimum of 3 years experience in staffing or relatedindustry, and 1-2 years experience in inside or outside sales. Communication skills areessential as this position works with people at all levels. In addition, handlingconfidential information and knowledge of federal and state employment laws is a keypart of this role. Strong problem-solving, decision-making, and employee relationsexperience is needed. We are looking for candidates that have the passion and beliefthat Pro Staff is known for.