Benchmarking Channel Staff

Primary Areas of Responsibilities:

New development
•Develop new and enhance existing benchmarking studies for key processes and industries working with subject matter experts (and other key stakeholders) within the Firm and leveraging proven benchmarking methodology. This includes:
oIdentification of performance measures and the data elements associated with the measures
oEnsuring performance measures and questionnaires are global in nature and are applicable to companies operating in all parts of the world.
oDeveloping easy-to-use questionnaires (including questions and instructions) to enable collection of data for defined performance measures.
oDeveloping validation requirements for the data elements.
oDeveloping report presentation, including charts and narratives.
•Ability to use a broad range of research tools to gather and summarize information that can be used when developing the tools.
•Leverage existing content available in other benchmarking studies (internal and external), information from subject matter experts and the knowledgebase and its existing tools and studies.
•Leverage existing content in the knowledgebase and coordinate activities and information, as appropriate, with Content team.
•Edit documentation
•Other special projects as needed.

Operations
•Provide benchmarking support for data collection initiatives (DCI). Includes correspondence with participants and sponsors. Look for opportunities to increase the data in our benchmarking tools.
•Assist in identifying requirements for development of online benchmarking platform.
•Maintenance of project tracking through various Lotus Notes databases.
•Other special projects as needed.
REQUIREMENTS
Experience
•Minimum of 1-2 years of business experience, preferably with some experience in professional services industry
•Knowledge of accounting, audit, and finance environment
•Knowledge of business processes (ability to think through inputs, activities and outputs of processes)
•Experience in performance measurement principles and techniques, a plus

Attributes & Skills
•Attention to detail and quality
•Excellent customer service skills
•Excellent written and oral communication skills
•Multi-task oriented
•Ability to work well in a team environment
•Ability to conduct secondary literature research and analysis

Applicant Required Qualifications
•Bachelor’s degree in accounting, finance, business, economics, or mathematics
•Knowledge of the following applications: Excel, Word, PowerPoint, Internet, and Access