Auto Custom Finance Collections Representative - Phoenix, AZ

Job Fair September 20, 2006, 100 W. University Tempe AZ 9am-6pm



As a custom finance collector, you will collect past due amounts on Chase Auto Finance accounts. Accounts are typically in the 3-39 day stage of delinquency. You will collect overdue payments using Mosaix PDS technology in order to maximize potential and thereby reducing delinquency and loan losses. You will negotiate payment arrangements with borrowers on delinquent accounts and handle customer complaints, concerns in a timely manner. Offering suggestions to customers to how they can meet obligations and proposing alternative methods. Using tact and discretion, you will also advise customers as to possible consequences of not meeting their obligation.









The position is located in downtown Phoenix, and has subsidized parking and a municipal bus pass program.
























REQUIREMENTS
At least one year collections experience High school diploma or equivalent college degree preferred Adaptability to a highly technical environment Complete knowledge of relevant federal regulations and / or FDCPA Excellent Interpersonal, communication and negotiation skills Excellent analytical skill Ability to work in a fast paced environment




JPMorgan Chase offers an exceptional benefits program and a highly competitive compensation package.

JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/V